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«IMPULSE-IVC» (Ukraine, c. Kyiv)
Phone/fax: +38 (044) 383-03-73
lesi@impuls-ivc.ua
Ivan Leshko



Readiness to support





The readiness of the customer to maintain an automated management system is one of the key factors that determines the effectiveness of its use.

What does it mean to ‘be ready to support’?

The customer's readiness to accompany the automated system may be assessed by the following indicators:

  • Projects of reengineering, reorganization of production and management at the enterprise have been completed.

  • Business processes are carefully worked out and documented, the information system is responsive to business processes.

  • Completed installation of engineering and computer systems, user workplaces are equipped with everything necessary.

  • Installed and configured licensed system and special software: operating systems, antivirus packages, data backup programs, etc.

  • Completion of the implementation of business software, successfully completed stages of exploratory operation and adjustment, and compiled documentation on the use of business software.

  • Acquired the necessary licenses for the use of business software.

  • Training of personnel working with the automated system was conducted.

  • The staff of the company includes employees responsible for the operation and administration of the system, as well as for the organization of interaction with outside companies that have an impact on the work of the automated system.

  • An internal IT service or third party contractor (for example IMPULSE-IVC) is ready to ensure the continuous operation of the information system.

 The importance of readiness to support

 A typical mistake, which leads, in the end, to a rise in price of the whole cycle of works on automation of the enterprise and a significant expansion of the project in time, is the replacement of the stage of creation of the system stage support.

 How to settle in an unfinished house, start using an unfinished project? This principle applies to information systems: the start of operation of a non-ready system leads to increased costs for its maintenance and does not allow to achieve the results that were planned at the initial implementation.

A prerequisite for the optimal functioning of the information system is the availability of qualified service. Errors during the maintenance phase can lead to direct or indirect financial losses, comparable to the cost of the information system itself.



«IMPULSE-IVC» - a system integrator of the construction industry. The developer of specialized software products on the platform 1С:Enterprise for construction: Construction Contractor. Financial Management, Construction Contractor. Construction Management, Accounting of Construction Company, etc. Provided services - from the creation of a structured cabling system to the implementation of business software - guarantee a comprehensive approach in the development of information management systems for medium-sized businesses. A well-written scheme of project implementation allows minimizing possible risks, achieving the maximum result in working with clients. The quality management system "IMPULSE-IVC" is certified according to the international standard ISO 9001: 2008.

As the system and network integrator IMPULSE-IVC works only with products from well-known foreign and domestic manufacturers. Currently, our business software products are used by more than a thousand construction companies in Ukraine. We adhere to the privacy policy and reliably protect the business secrets of our customers. The IMPULSE-IVC projects embody the successful practical experience of the company combined with a high professional level of specialists and new technologies.


© «IMPULSE-IVC» (Ukraine), 2008-2019. All Rights Reserved.