IMPULSE-IVC specialists have developed a system of outbound service to ensure that users feel as confident as possible with problems associated with the operation of computer equipment and software.
Advantages of outgoing service
Focus on preventing crashes in the work of information systems, and not to combat their consequences. Regular preventive maintenance work, timely updating of programs due to changes in Ukrainian legislation make it possible to reduce the probability of occurrence of errors and failures.
Quality guarantee. The service contract guarantees both the provision of quality technical support and consulting.
Competence. The firm's specialists have been trained and have certificates of leading manufacturers of computer equipment and software developers.
Efficiency. IMPULSE-IVC has all the necessary resources to quickly solve the problems facing the customer.
Interchangeability. For each customer is a fixed specialist IMPULSE-IVC. In the case of illness or vacation - they will be replaced by a reserve officer who will do the same quality of work. The guarantee of this - standardization of methods of working with clients and keeping a journal of events, which allows you to follow the history of work at any time.
Complementarities. One person may not always be a good specialist in administering computer and engineering systems, setting up office and server software, updating specialized programs. In the firm IMPULSE-IVC there is a team of professionals who can solve any issue that arises from the client.
Confidence. The management of the client can easily determine how much money is spent on which goals and what results will be achieved. The time tracking system for employees of IMPULSE-IVC allows the customer to control labor costs during the course of the work.
According to many clients of IMPULSE-IVC, outgoing service allows:
- guaranteed uninterrupted operation of information systems;
- ensured preservation and relevance of information;
- release of internal staff resources for main responsibilities.